Artificial intelligence will be a disruptive technology across many industries, but it’s likely to be additive to human tasks, not a replacement. “Automate a mess, get an automated mess,” noted consultant Mike Hammer famously said a few decades back. That tried-and-true phrase has never been more applicable than in the current age of artificial intelligence and machine learning, in which decisions are delivered across systems and networks at blinding, real-time speeds. A moribund, floundering business may find speeding up decision-making only will hasten its demise. Analysts at McKinsey recently weighed in on this matter, seeing AI as a transformational force that will extend and expand human tasks. The McKinsey researchers, James Manyika and Kevin Sneader, take a positive view, noting AI technologies “will transform the nature of work and the workplace itself. Machines will be able to carry out more of the tasks done by humans, complement the work that hum...